Polycom® RealAccess™ is a secure service delivery platform that monitors and manages video conferencing solutions, including resource capacity, utilization, and performance analytics. The robust RealAccess data and reports give customers valuable information about their video-conferencing investments and can help guide resource decisions.
The scope of the Service includes only the services identified in the Polycom RealAccess™ Analytics Service Description document. The following is a non-exhaustive list of items that are not included in the scope for this Service:
This Service is applicable for a single customer environment and is not valid for service providers or multi-tenant environment. To inquire about these forms of the Service please contact your Polycom service representative.